Digital Frontline: Protecting Your Council from Online Abuse

Following a surge in negative online posts targeting Councillors and staff, a Southwest Sydney Council in NSW recently decided to review its Media Code of Conduct. This response highlights a critical issue facing local governments across Australia.

As reported in Inside Local Government, the Council’s move demonstrates a proactive approach to addressing the rising tide of cyberbullying and online harassment. This situation mirrors the challenges many Australian Councils face, reinforcing the urgent need for the relevant training.

At GRC Solutions, we understand these challenges, and in response, developed Social Media Resilience training. This eLearning course is specifically designed to equip Australian local government Councillors and staff with tools and strategies to navigate the complexities of online interactions.

We provide a deep dive into the unique factors impacting our Councils, from public scrutiny and anonymity to the emotional and reputational damage that can result from online abuse.

The situation that the Council faces is not an isolated incident, but a reflection of a broader trend.

Take action now to protect your team. Learn more about our Social Media Resilience training or have one of our team contact you direct to discuss your needs.

Original Inside Local Government article can be found here.