The Competition and Consumer Act (CCA) affects every facet of your university’s operations, at all levels, from sales and marketing to contractors on one-off engagements.
- For example, the way your university manages licencing of its intellectual property must not breach the anti-competitive provisions.
- And the way your university markets its courses must not breach prohibitions on false or misleading advertising.
Our Competition and Consumer Protection training course is one of GRC Solutions’ most popular courses, for giving learners a comprehensive understanding of this vital area of law. This new, refreshed edition is designed to be more accessible, engaging and concise than ever.
Competition and Consumer Protection describes the various anti-competitive behaviours that are prohibited, and the consumer safeguards that are upheld, by the CCA. Alongside general overviews of competition and consumer law for frontline staff, this course also includes optional advanced modules about advertising, product liability and additional workflow responsibilities of managers and senior executives. With our suite of modules, you have flexibility and choice.
This course is up to date with recent reforms to the unfair contract terms regime, and the revised maximum penalties for breaches of competition and consumer law.
Importantly, this course is geared towards practical applications of the law. We provide practical tips on how to avoid hefty penalties and personal liability, all explained using plain English, real-life examples and an engaging new visual design. We explain the role and powers of the regulator, the Australian Competition and Consumer Commission (ACCC), and what patterns of conduct it is likely to investigate.
We have a suite of
Commercial Practices Compliance Training –
view the details here
Who should do this training?
This training provides an understanding of competition and consumer law which is useful for all FMCG staff.
There are additional obligations for managers, senior executives and staff involved in business transactions, advertising or communication with customers and suppliers.
Course Outline
- Module 1: Consumer protection law (All staff)
- Module 2: Competition law (All staff)
- Module 3: Advanced competition law (Managers)
- Module 4: Advanced – Incident management (Managers)
- Module 5: Product liability (Targeted staff)
- Module 6: Advertising and sales (Targeted staff)